1. How can I access support ?

1. How can I access support ?

Once logged into your Mirodo account you can access friendly and helpful support via a range of methods. 

Step 1: Follow this link to log into your account: https://app.mirodoeducation.com/school/login

Step 2: Select the support tab on the left-hand side of your screen. 




Step 3: You can then choose the most convenient way to get in touch with us.

You can: 
  1. Submit a ticket to our customer support team
  2. Chat with us on our live chat (Please Note: This is only available for Platinum Subscription account holders)
  3. Call us on 020 8767 1971
  4. Visit our knowledge bank for a library of useful guides
  5. Book a webinar with one of our account managers who will guide you through all the areas of Mirodo.








    • Related Articles

    • 23. How can I get SLT (administrator) access?

      There are two different levels of access on the platform. Teacher access and SLT access. To see what each level has access to, please visit: What is the difference between SLT access and Teacher access?   If you require SLT access, we have a few ...

    • 2. How can I edit access ( SLT access or Teacher access ) to a teacher?

      Please note: You are only able to edit access if you hold an SLT account. Please contact your account admin or the Mirodo Schools Team for more information on this.  Step 1: From the Mirodo dashboard, click the 'users' button on the sidebar on the ...

    • 3. What is the difference between SLT access and Teacher access?

      Please note: The person who holds the admin account will automatically have SLT access.  When adding teachers to Mirodo, the admin will have the option to assign (SLT or teacher) access to a teacher. Access can be changed when necessary.  Please ...

    • 6. Where can I access downloadable reading texts ?

      At Mirodo we cater for all forms of learning. Through the platform, you have access to a wide selection of engaging, levelled reading comprehension texts and exercises. These resources are also downloadable, meaning you can print them out and hand ...

    • 1. Where can I see / access the formative and summative tasks that I have set?

      Step 1: From the Mirodo dashboard, open the sidebar on the left-hand side of the screen. Open the ‘tasks’ menu and select ‘manage tasks’   Step 2: From the Manage tasks menu, formative and summative tasks are viewable on their respective tabs.   Step ...